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Redefining Heavy Haul Performance

Tricky situations for hauling equipment have three new solutions that feature innovative trailer-steering technology. 

Picture this: At the edge of an industrial corridor, a lowboy trailer moves effortlessly through a tight turn—smooth, controlled, and precise. That moment captures the vision behind Trail King Industries’ latest innovation in heavy haul transportation.

Trail King has unveiled three new automatic kingpin steering trailers: the TK110HD-S, TK160HDG-S, and TK130HES-S. These models represent a significant advancement in trailer design, combining proven steering technology with real-world operator input to improve maneuverability, efficiency, and jobsite performance.

An automatic kingpin steering trailer is a heavy-haul trailer designed with steerable axles that pivot automatically based on the movement of the kingpin coupling, enabling tighter turning radii and enhanced maneuverability in confined spaces. This system improves navigation in urban areas and narrow job sites by allowing the rear axles to follow the tractor’s path more accurately, reducing tire scrub and improving stability.

PERFORMANCE AND FLEXIBILITY

The TK110HD-S leads the lineup with a 9-foot-wide, 53-foot-long frame and an automatic kingpin steering system delivering up to 40 degrees of steering angle. Its ultra-low 14-inch loaded deck height allows operators to navigate low-clearance routes, while flexible axle and deck configurations offer modular components to support a wide range of hauling applications.

The TK160HDG-S incorporates kingpin steering into a traditional 13-axle configuration (jeep, trailer, and booster), offering modular components and customizable options for complex hauling needs.

The TK130HES-S features an extendable mono-beam deck, six steerable axles, and compatibility with jeep and booster configurations—providing added versatility and precise load control.

ENGINEERED FOR REAL-WORLD DEMANDS

No one understands the challenges of hauling equipment better than the drivers, so Trail King designed the new trailers in collaboration with heavy haul operators. These trailers are designed to perform in tight job sites, restrictive routes, and demanding environments. Built in the United States with high-quality North American components, they deliver long-term reliability and simplified service and support.

“For us, it’s always been about building equipment that helps our customers succeed,” says Ty Hanten, vice president of sales and marketing. “These new trailers are designed not just to meet expectations, but to exceed them.”

With this launch, Trail King continues to push the boundaries of heavy haul design—delivering solutions that improve maneuverability, expand capabilities, and move the industry forward.


for more information

Trail King Industries, Inc., headquartered in Mitchell, SD, is the leading manufacturer of a complete line of trailers. Trail King has trailers to serve a wide variety of applications for markets as diverse as construction, commercial hauling, agriculture, waste and recycling, and specialized transport industries. Over the years, Trail King has built a reputation for quality, reliability and performance that is unsurpassed. For more, visit www.trailking.com.

Double Trouble

Since implementation of Fair Labor Standards Act (FLSA or the “Act”) in 1938 and later rule promulgation in 1939, the U.S. Department of Labor has recognized that multiple employers may qualify as “joint employers” under the Act, meaning that multiple employers may legally be considered to simultaneously employ the same employee. For example, an employee works for a subcontractor, and a primary contractor hires the subcontractor. If both the primary contractor and the subcontractor meet the FLSA’s definition of an “employer,” they are “joint employers” and jointly and severally liable for FLSA violations. Jointly and severally liable means, in the event of a FLSA violation, the employee could recover their full amount of damages from either the primary contractor or the subcontractor, regardless of individual percentages of fault.

TWO TYPES OF JOINT EMPLOYMENT

There are two types of joint employment: vertical and horizontal. A horizontal joint employment relationship exists where there is an arrangement between employers to share an employee’s services. A common example of a horizontal joint employment relationship is two separate restaurants that share economic ties and have the same managers controlling both restaurants.

A vertical joint employment relationship exists when an employee is formally employed by one entity but is economically dependent on, and controlled by, another entity. Common examples of vertical joint employment relationships are (i) when a construction worker is hired by a subcontractor, but whose work, training, and safety are controlled by the general contractor; and (ii) when a farmworker is employed by a farm labor contractor but is also an employee of the grower.

Unsurprisingly, courts and the Department of Labor have struggled to define the joint employment relationship. After issuing and withdrawing years of guidance, in 2020, the then-Trump Administration’s Department of Labor promulgated a rule attempting to conclusively define the vertical joint employment relationship, suggesting courts use a four-factor balancing test to determine if a vertical joint employment relationship exists. Eighteen states promptly sued, alleging the new rule was illegal, and, in September 2020, the U.S. District Court for the Southern District of New York partially agreed. In turn, in 2021, the Biden Department of Labor formally rescinded the entire rule.

THE PROPOSED NEW RULE

On April 22, 2026, the current Trump Department of Labor proposed a new rule to determine who is a joint employer under the FLSA, as well as the Family and Medical Leave Act and the Migrant and Seasonal Agricultural Worker Protection Act. According to the proposed rule’s preamble, the rule is intended to “promote clarity and uniformity in the Department’s nationwide enforcement of federal wage and hour law” and is “broadly consistent with the commonality among varying approaches to joint employment in the federal circuit courts.” As of publication, comments on the proposed rule are due to the Department of Labor by June 22, 2026. 

Although implementation of the new rule is not definitive, it is likely the Department of Labor will ultimately issue new guidance in the coming months. Like the 2020 rule, any new rules are likely to be subject to immediate legal challenge. Nevertheless, because the construction industry is particularly exposed due to the common layered business model (owners to general contractors—to subcontractors—to staffing firms), modern contractors should be prepared to confirm their policies are consistent with the changes in the rule, especially since the proposed new rule is more expansive and broader, seeking to potentially increase joint employer liability. 

The proposed new rule only applies to “employer” as defined by the FLSA. For construction industry professionals, to be considered an employer under the FLSA, you must have two or more employees and have an annual gross sales volume of $500,000. Even if your business does not satisfy the above test, the FLSA can still apply to individuals if their work regularly involves them in commerce between states, including handling goods that are moving in interstate commerce or work on the expansion of existing facilities of commerce.

If you are an employer under the FLSA and use subcontracting in your daily work, you should assume you will likely be subject to the FLSA. Understanding the joint employer doctrine and the new proposed rule will ensure you do not open yourself up to liability based on an unknown joint employment relationship. Construction professionals should treat any form of shared control as a potential source of liability and review your agreements, day-to-day operations, and internal processes to make sure accountability for workers is clearly established and applied consistently. The proposed new rule suggests the Department of Labor is going to focus on practical realties over formal labels, meaning your internal controls should be realistically implemented. The proposed new rule creates a more flexible standard for determining joint employment, meaning general contractors will likely face increased risk for wage-and-hour claims. Moreover, general contractors could see increased liability because of “reserve control” contract provisions, as the right to remove workers, enforce site rules, and step in if a subcontractor fails to perform could constitute shared control and lead to a determination of joint employment. Under the proposed rule, even if those contractual rights are never used, the mere ability to control is relevant to the joint employment determination.

And while having consistent guidance from the Department of Labor can make implementation easier, consideration to other applicable law, including the joint employer rules promulgated by the NLRB (as applicable) and state laws, must still be given. Finally, construction professionals should note that the Department of Labor has also proposed a separate rule “designed to help workers and employers better understand how to determine when a worker is an employee and when the worker may be classified as an independent contractor under the Fair Labor Standards Act and related federal laws.” Public comment on this proposed rule has already closed.

Now is the time to work with legal counsel to review your contracts, vendor agreements, and look for potential joint employer liability. Legal counsel can consider the flexible standards presented by the new proposed rule and assist in developing real world protections that exist outside of formal contractual terms. Competent legal counsel can help keep you apprised of developments and include an independent-contractor analysis in their review of your existing agreements and practices as to potential joint employer exposure.


about the authors

Christopher S. Drewry is a partner in the Indianapolis office of the law firm of McCarter & English, LLP (www.mccarter.com), where he focuses his practice on construction law and litigation, labor and employment law and litigation, and commercial litigation.  Chris is a current member and Past Chair of the Construction Law and Litigation Committee of the International Association of Defense Counsel, and he can be reached at cdrewry@mccarter.com. Kaylin O. Cook is an associate at McCarter & English, where she focuses her practice on business litigation, including construction law and labor and employment law. She can be reached at kcook@mccarter.com.

The Digital Backbone

While some sectors have spent recent years sprinting toward digital maturity, construction and engineering organizations are finally crossing a major threshold as the potential of automation and Industrial Artificial Intelligence becomes impossible to ignore.

Faced with tightening margins and complex global pressures on materials and labor constraints, construction and engineering firms are overhauling their traditional value propositions to stay competitive. As 2026 unfolds, the construction sector is reaching a critical tipping point where A.I. and connected data move from the periphery to the core of business operations.

But, as these innovations are scaled, a fundamental issue remains—A.I. is only as powerful as the digital foundation it sits on. To move from a pilot program to enterprise-wide success, leaders must first master the essential building blocks of digital transformation. A.I. just cannot reach its transformative potential to reshape construction workflows, scale project management, and empower intelligent decision-making, without a resilient digital backbone, and the construction industry is waking up to the fact. 

BUILDING BLOCKS OF DIGITAL CONSTRUCTION

One of the biggest trends we saw throughout this past year was the rapid adoption of modern Enterprise Resource Planning (ERP) platforms that serve as digital backbones across organizations. Our Censuswide industry research study found that 63 percent of construction and engineering companies planned to adopt a new ERP system in the next one to two years.

This modernization statistic has proven to be underestimated. In terms of how many companies are embarking on digital transformation projects, nearly a year after making these predictions, we realize that the optimism around the role of A.I. being able to reshape workflows, project management, and intelligent decision-making, is fueling a greater desire to adopt a future-proof ERP platform. It is seen as the springboard for scalable, trusted A.I. deployments.

HIGH ON THE PRIORITY LIST

The latest IFS research study “The Invisible Revolution”, which surveyed more than 300 senior executives from leading construction and engineering firms in May and June of this year, found that the sector is expected to become one of the most A.I.-first industries in 2026. Momentum is clearly building, with 91 percent of firms expecting to increase A.I. investment in 2026.

RECLAIMING CAPACITY

One of the greatest benefits of A.I. that we discuss is its ability to analyze and collate data in a much faster way. This gives all their employees—from workers on the construction site to senior management in the back office—more accurate, predictable and reliable information.

This enhanced and automated information gathering and analysis can reduce the enormous amount of time it takes to prepare regular board presentations on project performance. Most companies host interdepartmental meetings monthly with all the senior leaders from each of their divisions. Typically, each team of people takes days, if not weeks, to prepare their data by gathering information across multiple software solutions. 

Industrial A.I. gives construction and engineering organizations more trusted control of their business by removing the unreliability and inconsistency of human guesswork, making it faster and easier to gather, analyse, and report on every dimension of project performance—including profitability, timeline delays, budget overruns, cost forecasting, safety incidents, quality, and more. Ultimately, leveraging Industrial A.I. to enhance reporting and data sharing across the organisation reduces business risk and delivers greater control over project results.

KEY METRICS BEHIND SUCCESS

The benefits are clearly resonating across the industry. The latest IFS research study found that the biggest applications of current A.I. deployments across construction and engineering firms were project delivery (62%) and business intelligence (59%). Out of these early adopters who are currently deploying A.I., companies are already seeing these benefits: 89 percent report profitability gains, 44 percent outperform the cross-sector average in operational efficiency, 42 percent in supply cost reduction, and 36 percent in lowering project expenditures.

With the growing economic uncertainty across the globe, the most impactful benefit of Industrial A.I. for this industry is giving companies greater control over project management. Out of all other industries, the project-centric nature of construction puts these firms most at risk of diminishing and/or unpredictable profit margins in volatile and disruptive markets.

Perhaps this is why the latest A.I. research shows that construction firms anticipate A.I.’s greatest benefits in project delivery (41%) and increased profitability (36%).

THE INDUSTRY OF TOMORROW 

It is clear to see over the last 12 months the construction sector digital evolution has outpaced even the most optimistic forecasts. A.I. is here to provide tangible advantages, but the sector has reached a point where the modernization of aging ERP systems is no longer a luxury, but a strategic prerequisite for deploying Industrial A.I.

By clearing away these technical hurdles, construction and engineering firms are securing the level of project oversight, efficiency, and productivity necessary to thrive. The ultimate result of this shift is an industry that is more agile, data-connected, and durable—ready to fundamentally transform the way global infrastructure is designed and delivered.


about the authors

Kenny Ingram is VP of C&E, IFS, and Chris Knight is global industry director of C&E, IFS. For more, visit www.ifs.com.

New Ways to Bridge the Labor Gap

Whether it’s a residential construction project in the Dallas-Fort Worth area or commercial projects in Florida and Tennessee, the contractors who successfully navigate today’s most complex and demanding jobsites all have one commonality: Technology is the foundation of their success.

The modern jobsite is fraught with potential pitfalls, from increasing demands on efficiency to reducing waste to tackling the prolonged skilled labor shortage.

As jobsite tools like laser scanners, total stations, and machine control become more common, younger workers are interested not just in the jobsite itself but in the chance to use the latest sophisticated technology to solve real-world problems and advance their careers.

According to the Associated Builders and Contractors, the industry needs about 349,000 new workers this year to meet demand. That number could rise to 456,000 in 2027, but many contractors still struggle to find and retain the right people for today’s jobsites.

Technology, coupled with mentorship and opportunities, can help current employees gain new skills and younger team members grow their careers by providing a broader understanding and hands-on experience across roles and machines.

TECHNOLOGY ATTRACTS THE NEXT GENERATION

For Mt. Pleasant, Texas-based Stephenson Dirt Contracting, technology is as critical to tackling large-scale residential projects as it is to attracting new—and often younger—workers.

New solutions are user-friendly, which simplifies training for all workers. They are also a powerful tool for attracting a younger generation of digital natives, for whom technology is second nature, to the industry.

Retrofitting machine control on older equipment, such as Cat scrapers, has several advantages. First, it boosts the equipment’s value by improving productivity. It also allows Stephenson Dirt’s team members, such as 21-year-old Oscar Miranda, to operate a range of machines, including backhoe loaders, excavators, and skid steers, helping him gain a broader understanding and operating experience in various roles and machines.

“The skid steer was a lot of fun to drive, and I learned a lot about how to handle it in different tasks, from shifting dirt to moving other materials around and generally keeping the yard clear,” Miranda says. “It was definitely the best machine to start on, as I had to quickly learn how to operate the joysticks and change attachments.”

Once he had mastered the skid steer, Miranda went on to operate a backhoe loader.

“With the backhoe again being a utility machine, I found myself doing even more tasks like learning how to dig trenches,” Miranda adds. “This then helped me to progress into working on excavators. But I always had my eye on the bigger machines, so I pushed myself hard to get an opportunity to work on a dozer.”

During a recent residential project in Dallas-Fort Worth, Stephenson Dirt needed precise grading and ditch shaping for hundreds of plots. They also had to handle changes in the volume of dirt caused by water saturation.

The team needed to coordinate in real time with clients, which meant efficiently training new operators in GPS and machine control. To ensure the project is graded according to specification and to eliminate the risk of costly rework, the team installed Leica Geosystems machine control solutions on its equipment.

For Stephenson, the project wasn’t just about testing the technology. It affirmed that digital tools could accelerate the training of a new generation of operators.

TECHNOLOGY CATCHES MISTAKES EARLY

For Jacksonville-based Superior Construction, coordinating projects at Nashville International Airport and the First Coast Express in Jacksonville, Florida, required a different type of technology deployment: automating its pavers.

By mounting robotic total stations—electronic and optical instruments that enable users to lay out points more accurately—on a tripod, Superior monitored progress and collected data on each project. Doing so sped up construction and enabled the Superior team, much like the Stephenson Dirt team, to pave the road as close to the design as possible, using only the necessary materials, eliminating waste and the potential need for costly rework.

The solutions also enabled the teams to complete the project with an eye toward the future. They created a digital twin of the project, providing an exact replica overlaid with design plans, so teams can assess the entire site rather than just one-off spot checks.

The technology provides a more complete file, allowing teams to see exactly where the materials went and empowering them to address any errors quickly. It can also be recalled for analysis at any time.

“Leica Geosystems technology is now even more precise and easier to use,” says Tim Gebauer, survey manager for Superior Construction. “I feel like that technology is making it safer for operators.”

A.I. ELEVATES JOBSITE SAFETY

While GPS and machine control helped solve efficiency problems, as jobsites grow even more complex, the challenges contractors face today demand even more sophisticated solutions.

Artificial intelligence is transforming construction by accelerating workflows, helping teams manage data and projects more efficiently, and boosting safety with real-time alerts. Yet, its greatest value to operations is still emerging.

As job sites tighten schedules, operate with fewer workers, and enforce stricter rules, integrated safety tools backed by intelligent, adaptive A.I. systems help contractors to enhance jobsite safety.

By monitoring job sites in real time, teams can quickly identify potential hazards and recommend immediate protective actions. They can also analyze incidents to identify patterns and inform future safety strategies and potential preventive measures.

A.I. ensures teams are working according to plan by monitoring progress and comparing it against project models, saving money by eliminating costly repairs, and increasing productivity through automated task management. The vision is to equip every construction tool and machine with A.I., enabling teams to receive real-time data and recommendations, supporting better, faster decision-making on the jobsite.

Enter the Leica Xsight360 safety awareness solution. It uses edge-based A.I. and up to six onboard cameras to provide operators with full 360-degree visibility around heavy equipment. The end-to-end solution unites machine automation, awareness, and construction specific A.I. algorithms to tackle these challenges directly.

The system detects people, vehicles, and obstacles in real time, issuing immediate audio and visual alerts to mitigate risks before incidents occur.

Technology is no longer a nice-to-have; it’s integral to a company’s success. It saves time and money and improves jobsite safety, building talent and reducing waste, and attracting younger workers like Oscar Miranda into the fold.


about the author

Troy Dahlin is vice president of heavy construction and machine control for Leica Geosystems. For more, visit www.leica-geosystems.com

Extending the Life of Concrete Sewers

Due to high concentrations of sulfuric acid on the surface, chemical corrosion causes concrete sewer pipes and wastewater infrastructures to deteriorate at unexpected, rapid rates. Microbially induced corrosion in concrete (MICC) is a multistage process that converts waste products into corrosive acid. Microban, in partnership with MarMac, explored these stages and recorded how quaternary silanes that offer robust efficacy with an optimal concrete compositional design can effectively combat MICC.

THE MECHANISM OF ACID DEGRADATION OF CONCRETE

A complex microbial process generates sulfuric acid. In the sludge below the sewage surface, anaerobic organisms, those living without oxygen, metabolize sulfates to create hydrogen sulfide gas. The gas is then released into the air above the waterline and absorbed into the moisture layer on the concrete walls. Thiobacillus, an aerobic genus of bacteria living on the walls, then metabolizes the hydrogen sulfide gas into sulfuric acid. The resulting acid attacks the concrete’s cement binder, turning it into weak, crumbly substances like gypsum and ettringite that lead to structural failure. 

When concrete is freshly installed, none of the elements that support the corrosion process are present; these conditions develop slowly over time. The MICC process is gradual and relies on a succession of bacterial species. Stage 1 provides inherent protection. Since fresh concrete is highly alkaline, it naturally prevents most microbial growth. Over time, a combination of moisture and sewer gases begins to lower and neutralize the concrete surface’s pH, onsetting Stage 2. This allows a succession of acid-producing bacteria, with the major species being Thiobacillus, further lowering the pH. When the pH drops low enough, the most damaging organism, T. thiooxidans, takes over, resulting in Stage 3. This microbe thrives in high-acid conditions and drives the most aggressive phase of corrosion and subsequent degradation.

LIMITATIONS OF TRADITIONAL SOLUTIONS 

Many traditional methods to combat MICC focus on strengthening concrete against acid attack by adding densifiers. These methods ignore the original protection, inadvertently lowering the initial pH and shortening Stage 1 protection, which in turn accelerates the onset of Stages 2 and 3. To maximize inherent protection, comprehensive protection against microbial attack should also account for the extension of Stages 1 and 2. By Stage 3, concrete is actively corroding, meaning it would be too late to abort the process. 

THE ROLE OF QUATERNARY AMMONIUM COMPOUNDS 

For many decades, quaternary ammonium compounds (QACs) have been extensively used due to their good stability, relatively low toxicity, and compatibility with other chemistries. QACs are used for surface protection in an extensive range of applications, including textiles, disinfectants, soaps, hand washes, and swimming pool chemistries. QACs are also valued because of their broad-spectrum effectiveness against organisms like bacteria or fungi. Quaternary ammonium silanes are a specific type of QAC that incorporates a silane base, providing additional chemical benefits in specific applications.

OPTIMIZING EFFICACY THROUGH MOLECULAR DESIGN

Evaluating microbial effectiveness in concrete requires more than standard lab tests because freshly made concrete has a naturally high pH that inherently inhibits microbes. This can lead to a false positive when testing, because the bacterial kill is incorrectly attributed to the antimicrobial rather than to a high intrinsic pH. 

The ASTM C1904-20 test method establishes a laboratory procedure for evaluating how antimicrobial-treated concrete materials perform when exposed to microbially induced acidification. Designed to simulate years of sewer service by preconditioning samples to support the growth of Thiobacillus, this method shows how specific long-chain quaternary silane formulations maintain a “protective window,” even as biogenic acidification attempts to take hold. By comparing molecular analogs, the evaluation reveals that the right chemical structure can significantly delay microbial colonization, offering a data-driven path toward extending the service life of critical infrastructure.

DUAL-LAYERED APPROACH 

To effectively combat MICC, a dual-layered approach must be considered, focused on the first two stages of the corrosion cycle. First, prioritize Stage 1 protection by favoring concrete compositions with a high starting pH of at least 12. The primary goal is to maintain this high intrinsic alkalinity as long as possible, as it provides the first line of defense against microbial colonization. Be cautious with additives like silica fume. Although they increase strength, they can inadvertently lower the initial pH and potentially shorten the Stage 1 protection period.

Second, implement an antimicrobial Stage 2 protection. Antimicrobials should be selected through a rigorous process, including minimum inhibitory concentration testing and comparative performance evaluations in low-pH environments that support Thiobacillus growth. The ideal additive remains active across a wide pH range, allowing it to suppress microbial acid production even as conditions become more acidic.

The conclusion underscores the high stakes of infrastructure protection. Current literature suggests that without such specialized microbial intervention, the expected service life of concrete structures, typically designed for 100 years, can be reduced to as little as 30 years. By proactively addressing the biochemical mechanisms of decay, municipalities and engineers can move toward more sustainable and durable wastewater systems.


about the author

James Rapley is liquid formulations manager at Microban International. For more, visit www.microban.com

The Right People for the Right Decisions

Commercial construction isn’t short on data. We track schedules, RFIs, submittals, cost codes, daily reports, safety observations—and we still pass around plenty of emails and PDFs. The problem is that most of this information shows up too late, or in a format that doesn’t match how people actually work. That’s when dashboards start to feel like “something corporate wanted,” not something that helps the team pour concrete, close ceilings, or hit turnover.

When teams can’t explain a metric in plain language, they won’t trust it. When they don’t trust it, they won’t use it. A.I. doesn’t magically fix that. If the inputs are messy or the workflow is unclear, A.I. just makes the confusion faster.

The path to value is pretty practical: Give each role the information that fits its decisions, at the pace those decisions are made, and with enough context that a superintendent or PM can say, “Yep—that matches what I’m seeing.”

PRE-MORTEM VS. POSTMORTEM

Executives are right to focus on margin, schedule certainty, and predictable delivery. Those outcomes keep companies healthy. But they’re lagging indicators. By the time they move, the job has already absorbed the problem.

Outcomes-only reporting usually breaks down for three reasons:

Timing: The signal shows up after the corrective window closes.

Attribution: the metric doesn’t point to a controllable behavior—so nobody knows what to change.

Trust: the number is presented without the story and evidence behind it.

A.I. enablement starts earlier—closer to where work happens—and then connects those field signals to the decisions leadership needs to make.

A ROLE-BASED MEASUREMENT MAP

A single dashboard can’t serve a field engineer and a project executive at the same time. They operate on different clocks and on different decisions. A role-based map is less about software and more about decision rights.

Here’s a practical way to think about the signal each role needs.

Project Engineer / Field Engineer (hourly–daily): activity measures:

  • RFI/submittal aging and stuck items
  • Inspection outcomes and what failed
  • Constraint status and ownership
  • Document completeness for upcoming work

Superintendent (daily–weekly): readiness and leading indicators:

  • Look-ahead reliability (planned vs. truly ready)
  • Constraint closure rate
  • Near-term float stability
  • Crew/material readiness (1–3 weeks)

Project Manager (weekly–monthly): controllable drivers and exposure:

  • Buyout/commitment progress and gaps
  • Change order aging by discipline
  • Forecast drivers + risk identification/management
  • Procurement status vs. schedule needs

Project Executive / Portfolio (monthly–quarterly) outcomes with drill-down:

  • Margin performance + forecast reliability
  • Delivery risk and intervention triggers
  • Cross-project patterns (what keeps repeating)
  • Portfolio actions tied to controllable drivers

The non‑negotiable is vertical connectivity: Field actions should roll into leading indicators, and those indicators should support executive decisions. If that chain isn’t visible, adoption usually stalls.

PROJECT EXECUTIVE FOCUS

Cash management belongs at the project executive level because it’s where execution, forecasting, and owner-facing strategy come together. Cash is not a separate finance exercise—it’s the consequence of how reliably the project turns progress into approved billings.

In practice, strong project executives do three things consistently:

  1. Monitor and improve forecast quality. Cost-to-go (CTG) should be driver-based and exposure-aware—not a month-end re-spreadsheeting ritual. Forecast volatility is a signal. If CTG swings without a real scope event, something is unstable: commitments, productivity assumptions, change tracking, or cost-coding discipline.
  2. Tie CTG to the schedule that will produce the costs. If schedule logic is weak or look-ahead plans aren’t reliable, CTG becomes guesswork. Executives should insist on basic schedule health—logic completeness, realistic durations, and float stability—because that’s what makes future costs predictable.
  3. Stay cash positive (or at least neutral) through billing strategy. Align pay applications to verified progress, protect payment prerequisites (submittals, inspections, close-the-loop documentation), and plan around owner review timelines. A common failure mode is doing the work but not having the proof package ready—so billing lags the field.

A.I. can help by flagging missing documentation, stalled approvals, and forecast drift early so teams can act before the month-end rush.

RIGHT PEOPLE, RIGHT SEATS

A.I. and analytics amplify whatever operating system you already have. If responsibilities are fuzzy, decision rights are mismatched, or the fundamentals are weak (schedule discipline, forecasting hygiene, procurement cadence, scope/change controls), A.I. will mostly accelerate churn.

Before rolling out advanced automation, it’s worth running a simple competency and decision-maturity check by role. The point isn’t to grade people, it’s to confirm the basics are stable enough for A.I. to add value.

THE MEASUREMENT SHIFT

A connected measurement system has three layers. Outcomes are what leadership reports. Leading indicators are what teams can influence. Activities are what people do every day.

Outcomes: delivery performance, margin reliability, portfolio risk.

Leading indicators: predictive drivers you can influence.

Activities: daily behaviors that create (or reduce) risk.

Shift-left examples contractors can implement quickly:

Schedule: Track missing logic, long durations in look-ahead, unstable float, and constraint closure—before a milestone slips.

Cost: Track forecast volatility (“zig-zag” projections), open commitment gaps, buyout delta, and aging potential change items—before the month-end surprise.

Quality/rework: Track recurring inspection failures and RFI churn—before rework hits job cost.

OPERATIONAL DATA STREAMS

Role-based A.I. is only as good as the signals feeding it. Four streams tend to matter most:

Scheduling as a lifecycle discipline: Publish a baseline, enforce update rules, and retain as-built history (use fragnets/window analysis where needed).

Production planning cadence (pull planning): Weekly planning and daily huddles create the heartbeat for leading indicators.

Project execution data: RFIs, submittals, changes, and procurement form a risk map; AI should classify, prioritize, and route.

Daily progress: standardized daily reports and photos capture planned vs. done vs. blocked—and support credible month-end billings.

WHY FORECASTING FAILS

Forecasting fails when definitions vary, workflows are siloed, and “truth” sits inside spreadsheets. Teams stop believing the numbers, and the monthly cycle becomes theater. A unified approach that connects project management and financials—RFIs with cost impacts, submittals tied to scope creep risk, and both owner-driven and internal exposures—produces a more credible forecast.

Role-based A.I. helps by standardizing definitions, integrating workflows (estimating, procurement, operations, finance), speeding up feedback, and making explainability visible—why risk is being flagged and what evidence supports it.


about the author

Mandar Joshi is an accomplished Senior Project Controls professional and Construction Project Manager with over 15 years of experience in the commercial construction sector. With a focus on data enablement, Joshi currently serves as Director of Project and Process Controls for Bernards, a trusted commercial builder and construction management company delivering complex projects in healthcare, education, and infrastructure. He plays a pivotal role in advising the C-suite on crucial data analytics – including cost, schedule, and project management KPIs – bridging insights from the jobsite to the executive suite. Joshi holds a Master of Science in Construction Management from Texas A&M University and a Bachelor of Science in Civil Engineering from Datta Meghe College of Engineering, Mumbai University, India.

Rethinking Cable Pullers

Quiet electric operation enables crews to communicate by speakerphone across the jobsite, allowing operators to hear “stop the pull” commands immediately when issues arise.

The underground cable pulling industry has operated on the same basic principles for decades. A diesel-powered hydraulic unit pulls distribution and transmission cable through conduit, while an onboard compressor blows what is commonly called a “bird” attached to a pilot line through the duct to establish the pulling path. The formula works, but it comes with tradeoffs contractors have simply accepted: noise that makes crew communication difficult, weight that limits towing options, and dimensions that complicate urban deployments.

When my team at Plumettaz set out to develop new equipment, we started with a fundamental question: What would a cable puller look like if we designed it around actual field challenges rather than legacy configurations? The answer led us to architecture that addresses longstanding pain points while opening new operational possibilities.

THE WEIGHT AND WIDTH PROBLEM

Many competitive units approach 100 inches in width and weigh 6,000 to 7,000 lbs. That width extends past the body of most pickup trucks, requiring extra caution on every turn. The weight demands a heavy-duty tow vehicle and increases fuel consumption.

Eliminating the diesel engine and hydraulic systems immediately removes 800 to 1,500 lbs. The result is the E-Air 7500, our battery-driven cable puller weighing 4,700 lbs. with a gross vehicle weight rating of 5,200 lbs. The compact dimensions of 170.75 inches long by 79 inches wide allow the unit to fit within the body width of an F-150 pickup. When your equipment fits within your tow vehicle’s profile, you eliminate the constant vigilance required when the trailer extends past your mirrors.

With no engine block dictating component placement, we achieved near-perfect weight distribution with approximately 120 lbs. difference between left and right tire loading. The unit sits at precisely 10 percent tongue weight, delivering stable towing at highway speeds without the sway that plagues poorly balanced equipment.

WHEN SILENCE BECOMES SAFETY

The most significant operational improvement might be the one that contractors notice immediately: an electric powerplant is quiet.

On a conventional cable pull, the crew member operating the remote on the pulling side often cannot hear colleagues on the other end of the conduit. When there is a snag or obstruction, the pulling operation must stop immediately. Two or three extra feet of pulling force can damage the conductor or equipment.

Diesel-powered units force crews to walk away from the machine to communicate, wear headsets, or rely on hand signals. These solutions add complexity and introduce potential for miscommunication.

With the electric drive system, operators can place a phone on speaker in a shirt pocket and maintain continuous voice communication with the receiving crew. When someone says “stop the pull,” everyone hears it. This transforms jobsite coordination from a logistical challenge into a simple conversation while reducing worker stress.

URBAN APPLICATIONS AND DATA CENTER WORK

The combination of compact size and quiet operation creates particular advantages for inner-city utility work and data center construction.

Urban cable pulls often occur in constrained spaces near businesses and residences. A cable puller that can position directly over a manhole or vault without blocking an entire street brings obvious advantages. When that equipment operates without diesel engine noise, contractors can work within urban cores during business hours or adjacent to noise-sensitive locations without generating complaints.

Data center construction represents an expanding opportunity for cable contractors. These facilities require extensive conductor installation and increasingly demand multi-duct configurations for future fiber capacity. The E-Air 7500 handles multi-duct pulls, preparing conduit systems for the fiber optic infrastructure these facilities depend upon.

COMPRESSOR INTEGRATION

The onboard air compressor blows the bird through the conduit before the pull begins. We worked with Vanair engineers to integrate an underdeck rotary screw compressor system configured for electric drive. We chose Vanair due to the company’s industry knowledge, existing product line, and reliability.

The compressor delivers 100 CFM at 100 PSI. Those specifications reflect careful engineering around battery-powered operation realities. The same compressor platform can produce 185 to 200 CFM at higher pressures, but that output would drain the battery rapidly. At the configured output level, the compressor provides ample capacity for bird blowing while preserving battery life for pulling.

A typical pull might require five minutes of compressor operation followed by 10 to 15 minutes of pulling. At a recent demonstration with local utility crews, the unit completed two full pulls in half a day and showed 90-percent battery capacity remaining.

The compressor system carries a lifetime warranty on the air end when maintained according to schedule. This reflects the durability of the Vanair rotary screw design, which has proven itself across decades of mobile power applications. For contractors accustomed to treating compressor rebuilds as an inevitable operating expense, that warranty represents meaningful cost certainty.

SERVICEABILITY BY DESIGN

The E-Air 7500 uses four battery modules providing 20 kilowatt-hours of total capacity. These marine-grade batteries carry IP67 ratings for water and dust resistance. The battery replacement procedure takes approximately one hour. Technicians drop the bottom access panels, lower the battery with a floor jack and install the replacement. There is no specialized equipment required and no dealer-only service restriction.

The electrical architecture extends this serviceability philosophy throughout the machine. The sheet metal enclosure over the compressor lifts off for full access. Oil drains route to ground level. Components are arranged for logical service access rather than squeezed around an engine block.

The E-Air 7500 accepts multiple charging inputs. The SAE J1772 port accommodates standard EV charging equipment. A NEMA L14-30P connection provides an alternative. Additional 16-amp charger options include NEMA 5-15, 5-20 and 10-30 connections spanning 120 and 240-volt service.

This flexibility means the unit can charge at a contractor’s shop, at a customer facility, or from a portable generator on remote jobsites.

A DIFFERENT CALCULATION

The decision to specify cable pulling equipment has traditionally balanced capability against cost, with weight, noise, and complexity accepted as inherent characteristics. Advancing technologies are changing that calculation.

For contractors evaluating their next equipment purchase, the question is no longer simply how much pulling force the application requires. It is whether the operational advantages of electric drive, compact dimensions, and quiet operation align with how and where they actually perform their work.


about the author

Matthew Faircloth is design engineer at Plumettaz America Corp., based in Soddy Daisy, Tennessee. He was instrumental in the development of the E-Air 7500 all-electric cable puller, working closely with component suppliers to integrate battery-electric technology into the Plumettaz winch platform. Plumettaz America Corp. is a division of the Plumettaz Group, the Switzerland-based world leader in cable laying equipment that has pioneered mechanical innovations for telecommunications and utility industries since 1923. For more, visit www.plumettaz.com

Solve Shaky Foundations

Figure 1. Material-level vibration behavior in foundation systems

Precision epoxy grouting is a critical element in the long-term reliability of rotating equipment foundations. Acting as the structural interface between machinery and its supporting concrete, epoxy grout enables effective load transfer, vibration control, and alignment stability. Rather than functioning as a rigid filler, the grout–foundation–equipment assembly must be treated as an integrated load-transfer system if predictable vibration performance and long service life are to be achieved. Understanding common vibration challenges, material behavior, and the role of epoxy grout is essential for mitigating vibration-related degradation over time.

COMMON CHALLENGES WITH HEAVY MACHINERY

The foundation system governs how static loads, dynamic forces, and thermal movement are transmitted from rotating equipment into the supporting structure. Even minor deficiencies at the foundation level can amplify vibration throughout the machine, accelerating wear and reducing reliability. In industrial environments, vibration often acts as a force multiplier, intensifying bearing wear, seal damage, bolt loosening, and structural fatigue.

Typical vibration-related challenges include micro-movement at the grout–baseplate interface, gradual loss of alignment, anchor bolt loosening, and fatigue cracking caused by continuous dynamic loading. While equipment may be properly aligned at startup, vibration can progressively degrade foundation interfaces when bearing area is inconsistent or when grout deforms under sustained load. The result is higher maintenance demand, reduced operating efficiency, and increased risk of unplanned outages.

Uncontrolled vibration rarely causes immediate failure. Instead, damage accumulates over time, eroding precision, increasing mechanical stress, and shortening equipment life. For this reason, foundations should be viewed as performance-critical elements in an asset reliability strategy rather than passive supports.

HOW FOUNDATION MATERIALS ABSORB VIBRATION

Rotating equipment foundations typically consist of steel, concrete, and epoxy grout, each with distinct vibration-response characteristics (Figure 1).

Steel, with its high modulus of elasticity, transmits vibration efficiently but absorbs very little energy. Concrete provides modest damping capability, improving slightly on steel. Epoxy grout, however, dissipates vibratory energy far more effectively—approximately 30 times that of steel and six to ten times that of cementitious materials. This ability to attenuate vibration reduces the transmission of dynamic forces into the foundation and surrounding structure, stabilizing the system and slowing vibration-related degradation.

THE STRUCTURAL ROLE OF EPOXY GROUT

Effective vibration control relies on several interrelated principles:

  • Uniform load transfer to eliminate point loading
  • High bearing area to limit micro-movement
  • Low creep to preserve dimensional stability
  • Controlled stiffness to absorb dynamic loads

Creep resistance is particularly important because alignment loss is almost always progressive. Small dimensional changes at the grout–baseplate interface can gradually push machinery outside tight tolerances, increasing vibration, heat generation, and maintenance requirements.

Epoxy grout functions as the structural interface between the baseplate and concrete foundation. When properly selected and installed, it maintains equipment position, transfers static and dynamic loads, and protects the foundation from vibration, chemicals, and environmental exposure. Conversely, improper grout selection or installation can introduce voids, uneven bearing, excessive vibration transmission, and premature cracking—issues that can lead to misalignment, anchor failure, or structural damage.

Industry standards reflect this importance. API 686, the American Petroleum Institute’s recommended practice for machinery installation, states: “Unless otherwise specified, all machinery shall be grouted using epoxy grouts.” This guidance underscores the superior dimensional stability, bond strength, vibration control, and chemical resistance of epoxy grouts compared to cementitious alternatives.

INSTALLATION QUALITY

While epoxy grout chemistry provides inherent advantages, performance depends entirely on proper installation. Epoxy grouting is a one-time, high-consequence activity—deficiencies cannot be corrected after placement.

Surface preparation and formwork are especially critical. Concrete must be sound, clean, and properly profiled, while steel surfaces should be abrasively prepared to remove contaminants. Formwork must be rigid and liquid-tight to ensure full grout contact and maximum bearing area. Inadequate preparation can result in voids, uneven load transfer, and long-term vibration amplification that may not be immediately visible but will surface as increased maintenance and reduced reliability.

Best practice includes holding a pre-job grout meeting to align stakeholders, clarify responsibilities, and review application-specific requirements. When epoxy grout fully fills the interface and bonds properly to prepared substrates, it preserves alignment and ensures uniform transfer of static, dynamic, and vibratory loads throughout the equipment’s service life.

DENSO 190DP EPOXY GROUT

Denso 190DP Epoxy Grout was developed to maintain long-term alignment and foundation stability in heavy, vibration-intensive installations, particularly where deep pours, dynamic loading, and thermal exposure intersect. Unlike conventional epoxy grouts that emphasize compressive strength alone, 190DP is engineered around properties that directly influence vibration control and dimensional stability.

Key performance attributes include low-exotherm cure behavior, deep-pour capability, high bearing area, and high creep resistance. The low-exotherm resin system and engineered aggregate blend allow monolithic pours up to 18 inches in a single lift without thermal cracking, eliminating cold joints and internal stress associated with multi-lift placements. High bearing area and strong bond to concrete reduce micro-movement at the grout–baseplate interface, minimizing vibration-related wear and alignment loss.

Denso 190DP is also formulated for resistance to chemicals, oils, moisture, and corrosive industrial environments, protecting both the grout and the substrate from degradation that can amplify vibration over time. By addressing the root causes of foundation-related failures—vibration, thermal stress, long-term deformation, and environmental exposure, the product functions as a reliability tool rather than a commodity installation material.

ADVANCED GROUT SOLUTIONS

Trends in rotating equipment design continue to increase demands on foundation systems. Larger and faster machinery, tighter alignment tolerances, and heightened focus on lifecycle cost are pushing engineers to prioritize long-term vibration control and foundation stability. As downtime becomes more expensive, even small efficiency losses caused by misalignment or excess vibration can significantly reduce mean time between failure (MTBF) and increase operating costs.

Although epoxy grout represents a small fraction of total project cost, it has a disproportionate impact on reliability, energy efficiency, and asset lifespan. Treating grout as a performance-critical structural material—rather than a commodity—helps control vibration growth, preserve alignment, and reduce total cost of ownership.

For applications requiring long-term alignment precision, resistance to dynamic loading, and durability in harsh environments, high-performance epoxy grouts provide measurable reliability benefits. 

Completed Denso 190DP installation supporting heavy vibration-intensive equipment.

about the author

Dr. Pegah Faria is technical manager for Denso. For more, visit www.densona.com.

Using Objectives and Key Results

Most contractors already have more than enough to manage. There are schedules to keep up with, materials to purchase, crews to lead, and customers to keep informed. They do not need another complicated management system layered on top of everything else. 

Objectives and Key Results (OKRs) are an approach that can work for companies of any size and in any industry. What started as a concept in the tech industry has since spread across many different sectors. What matters is that any contracting business can use OKRs to improve how it operates and make progress on what matters most. It is about being clear on where you want to go and how you will get there, while still giving yourself the flexibility to adjust along the way.

What makes OKRs useful for contracting businesses is that they work for companies of all sizes. The most important aspect is that they are straightforward and relevant to field crews, admin teams, and management. This is not a method that is heavy on jargon or overly complicated to track progress. The idea is to keep it simple and help the company make progress on what it wants to achieve. In essence, it is about pushing a business to think differently and achieve more while keeping the focus on what matters most. 

An objective is the thing you want to accomplish. It should be something that feels slightly difficult to achieve. How do you want to change? Where do you want your contracting business to go in the next three to six months? These are the kinds of questions that help form your objective. It needs to be something that makes you a little uncomfortable. Say you want to offer a new service that your business does not have much experience in. It may require new equipment or hiring new employees. Maybe you want to significantly reduce rework by 50 percent. Are your callbacks for rework out of step with your goal of delivering high customer satisfaction? That could be a strong place to start.

It may help to start with a single objective and add more over time. However, as a word of caution, do not have more than five at once. In fact, three is the sweet spot. That makes the process more sustainable because, ultimately, the objectives should be challenging yet realistic. You want to create a sense of accomplishment, not resentment from your admin teams and field crews because the goals were too far out of reach.

The next step is defining your key results. These are the actions you need to take to achieve that objective within a certain period of time. They should be specific enough that your employees understand what needs to be accomplished. However, they do not need to be so specific that they read like a task list for one person. Think more in terms of what the team needs to accomplish collectively. Perhaps you want to move into larger commercial projects where bigger equipment is needed. A key result could be to have half of your field crews trained on that equipment within 90 days. Another option is to schedule introductory meetings with at least 20 commercial developers within the next 60 days. Both would support the objective of moving further into commercial projects.

If you are looking to reduce overall material costs, consider implementing better materials management systems. For instance, one key result could be moving to a formal inventory management system within 60 days. Another option is to have 50 percent of your inventory entered into the system within the same period. Or it could be hiring an inventory manager within the next 60 days.

DEVELOP A PLAN

There are several things to consider when developing your Objectives and Key Results. One, as already mentioned, is to make them difficult but achievable. This is subjective, but if you feel a little uneasy because it seems hard, that is usually a good sign. They should also be time-bound. They do not need exact dates, but they should be tied to a quarter or a month. Keeping them within a three- to six-month window helps maintain momentum.

Another important consideration is not to go overboard with too many. In fact, it is better to start with a small number rather than too many. Share them with your administrative teams and field crews so they can provide input and identify any items you may have missed. This also helps build buy-in, rather than dropping a new system on them and having them reject it.

Make sure to document the progress as well. It does not need to be complicated. A simple Word document or Excel spreadsheet will work. Just use something that does not get lost along the way. Whatever format you use, make them visible so employees can access them and see progress as it happens. Then set up regular team check-ins to track progress and highlight accomplishments.

Once you hit the target date for completing your objectives, evaluate how well you did. You can use a simple rating scale, such as 1 to 5, or color-code results in green, yellow, and red. Basically, you are answering: Did you accomplish it? Did you almost get there? Or did you not get close? Reds are perfectly fine. This is not punitive. It is simply a way to assess performance and identify where you may need to adjust the objectives or key results.

FORWARD PROGRESS

Lastly, keep the goals simple. This is not an exercise in making your contracting business more complex. It is about helping make your business better. It is also expected that you will not hit 100 percent of your goals. In fact, if you do, they were probably too easy to begin with. What you are trying to do is push yourself and your teams to stay focused on the top priorities.

Even if you completely miss the mark and do not accomplish an objective, that is still an opportunity to evaluate why it happened and make corrections. It’s an iterative process that will continuously get better as you keep using the approach. So, gather your team and start with a conversation around aligning your top priorities. Then, write out some possible OKRs. The plan doesn’t have to be perfect, just make meaningful forward momentum on improving your business. 


about the author

Kevin Saboori has over 10 years of professional experience helping businesses improve their operations. He brings his knowledge from the military, construction, manufacturing, logistics, project management, business advising, and consulting to help clients solve their greatest operational challenges. If you have questions or want to connect, he can be reached at ksaboori@optimaworkflow.com.

How to Let Go

To achieve success, every construction company must execute key tasks flawlessly. When these essential functions, processes, and systems get sidetracked or handled chaotically, projects finish late and over budget. Then, customer disappointment occurs, leading them to seek new contractors for their next projects. Imagine if McDonald’s burgers tasted different every visit; few would return. In a similar manner, your construction firm cannot thrive if it is out of control or operates in disarray. The pressure to create a profitable company often tempts owners to micro-manage, take too much control, or fly by the seat of their pants.

OVERWHELMED & OUT OF CONTROL?

Is your business just “okay,” with various processes pieced together like a patchwork? 

  • Do you struggle to get everything on your plate completed?
  • Do you have more than five people reporting to you? 
  • Do you personally order and schedule all materials due to a lack of effective systems for your foremen? 
  • Do you find yourself bouncing from job site to job site, ensuring crews execute tasks as you envision? 
  • Are you making almost every decision, big and small, because you lack confidence in your team?

If you answered “Yes” to any question, you’re likely too busy working to build strong customer relationships; take time to hold regular meetings; provide training; fully understand and track your actual job costs; have financial or profit targets; or submit accurate winning estimates and proposals.

SYSTEMS VERSUS PEOPLE

Successful companies have established written operational systems that empower managers to coach instead of micromanaging. Eventually, to take charge of your future success, you realize you can’t be physically present on every job site. This realization forces a choice: You either downsize your company to retain control, remaining the “do-it-all” owner of a low-profit firm, or implement written systems to enable employees to perform tasks independently, alleviating the need for your constant oversight. This shift allows you to focus on vital tasks that drive company profits and growth.

What happens or doesn’t happen when you do it all yourself? Nothing happens without your involvement, if you don’t have good systems in place to allow people to do a good job without reminding or telling them what to do. The more you do for employees, the less they do for you. 

What occurs when you attempt to manage everything personally without effective systems? Nothing gets done efficiently. The more you take charge or do yourself, the less your employees contribute, which stunts their growth. Continually making decisions for your team stifles their potential and demotivates them. When you understand issues and chaos in your company stem from your controlling personality and micromanagement, it becomes clear that “letting go,” delegating, and creating written systems is crucial. This transition changes your role from a control freak to a systems manager.

GOOD PEOPLE REQUIRE GOOD SYSTEMS

Without written systems in place, employing good people won’t help your problem, and even the best employees will struggle. Six competent individuals doing tasks differently leads to inconsistencies, inefficiencies, and different production rates. This approach won’t serve your long-term growth ambitions. 

Start by identifying the top tasks in your company work areas that must be executed flawlessly to succeed. For instance, if you specialize in concrete work, it’s vital to have a system ensuring slabs are installed according to plans and with the only cracks at designated expansion joints. 

In estimating new projects, accurate job-costing systems are essential. To ensure profitability, implement financial systems to track job costs, forecast cash flow needs, and monitor overhead and profit goals.

If you were considering acquiring another company, you would want to know whether it operates independently of its owner. Successful companies have written operational systems in place to allow managers to coach, train, and motivate people rather than micro-manage and make every decision for them. Efficient businesses are systemized and organized, with systems managing operations rather than the owner. In such setups, owners or managers oversee the systems instead of becoming entangled in daily tasks. A well-organized company delivers consistent results, fostering repeat customers, a safe work environment, quality craftsmanship, timely project completions, and empowered, accountable employees—all contributing to above-average profit margins.

IMPLEMENT ONE SYSTEM EVERY WEEK

Business evolves, and continuous improvement is essential as you grow, hire, promote, and train new employees. Sticking to old methods stifles progress. Consider professional sports teams. Teams are always installing new plays, trying new things, and constantly working on new ways to beat their competition. Your business should adopt a similar mindset. As a contractor, you must also improve and work on new ways to do business. If you continue to do business the same way, you won’t improve. 

Aim to implement one to two new systems each month to drive improvements. When building your operational manual, prioritize the most critical tasks that ensure success. This operational “must do” playbook will guide how you run your business. Remember, if knowledge exists solely in your head, you’re the only one making the calls. By establishing these written operational systems, you’ll free up time to seek better clients, hire and train skilled workers, and pursue profitable opportunities. If you continue making every decision and doing too much yourself, you’ll miss the chance to grow and achieve your full potential. 

Stop the cycle of micromanagement, chaos and disorganization. When you work too hard and make all the decisions, you’ll never have time to get better, and you’ll peak at the level of what you control. Embrace organization and empower your employees with structured systems to drive productivity and consistency. This transformation will not only enhance your business operations but will also allow you to focus on meaningful growth and profitability in the long run. 


about the author

George Hedley CPBC is a certified professional construction business coach, consultant, and speaker. He shows contractors how to double their profits, grow, get organized, and get their company to work like a machine! He is the author of Get Your Construction Business To Always Make A Profit! available on Amazon.com. To talk, start a personalized BIZ-BUILDER program, or get his free e-newsletter, email gh@hardhatbizcoach.com. Visit his YouTube channel to watch his videos. To download online courses or get his contractor templates, visit www.constructionbusinesscoaching.com.